Microsoft Outlook Not Responding Mac

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1. Microsoft Outlook Not Responding Message
2. Outlook For Mac Not Responding
3. Microsoft Outlook Not Responding Fix
4. Microsoft Outlook Not Responding On Mac
5. Microsoft Outlook Not Responding On Mac
6. Microsoft Outlook Mac Not Responding
7. Microsoft Outlook Not Responding 2010

Introduction

This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365:

Microsoft Outlook Not Responding Message

• Outlook stops responding (hangs).
• Outlook crashes even though you aren't actively using it.
• Outlook crashes when you start it.

Procedure

To mitigate Outlook 2016 for Mac stability issues, users should keep their Mac operating system software and Outlook software up to date. Keep in touch and stay productive with Teams and Office 365, even when you're working remotely. Go to the Help menu and click Check for Updates to launch the Microsoft AutoUpdate tool. Now, assuming you have not changed your default profile, simply open outlook and you should be prompted that there is a problem and outlook needs to rebuild. If you did change your profile, change it back to 'Main Profile'. If the information in this Knowledge Base article does not help resolve your problem in Outlook 2016, Outlook 2013 or Outlook 2010, see the following resources for more information: More Microsoft. Mar 23, 2020 If it doesn’t work, please open other Office applications and check updates for Outlook for Mac, make sure it is up to date. If the same issue still persists, please download Outlook Reset Preferences tool and follow the promtps to reset the preferences to see if it works now. As far as I know this is a known issue about the search not working in the Outlook for Mac after the Mac OS update. Microsoft is aware of and investigating this issue. It may need some time for the dedicated engineers in Microsoft to fix it up, so please wait for some time with your patience, thanks. Mar 24, 2020  Keep in touch and stay productive with Teams and Office 365, even when you're working remotely. March 19, 2020. Keep in touch and stay productive with Teams and Office 365, even when you're working remotely. All of a sudden Microsoft Outlook for Mac is not opening anymore? I have reloaded Outlook twice but to no avail? For more troubleshooting steps about cannot send emails from Outlook for Mac, you can refer to: I can't send or receive messages with Outlook for Mac. If the problem persists, for Outlook for Mac problems. We recommend you contact our dedicated team support via Outlook for Mac Help Contact Support to seek further assistance.

To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.

Step 1: Investigate possible issues caused by add-ins

1. Exit Outlook.

2. Open a Run dialog box. To do this, use one of the following procedures, as appropriate to your version of Windows:

   • If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R.
   • If you're running Windows 7, click Start, type Run in the Search box, and then click Run.

3. Type Outlook /safe, and then click OK.

4. If the issue is fixed, click Options on the File menu, and then click Add-Ins.

5. Select COM Add-ins, and then click Go.

6. Click to clear all the check boxes in the list, and then click OK.

7. Restart Outlook. If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs.

Step 2: Repair Office

Outlook For Mac Not Responding

1. Open Control Panel, and then click Uninstall a program.
2. In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.

Step 3: Run Outlook Diagnostics

1. Run the Outlook won't start automated diagnostics to fix the issues.

   Note

   Click Run when you're prompted by your browser.

2. If the tool doesn't resolve the issue, go to Windows or Look to start **Microsoft Support and Recovery Assistant for Office 365 **(SaRA).

3. On the first screen, select Outlook, and then select Next.

4. Select any of the following options, as appropriate, and then select Next:

   • Outlook keeps hanging or freezing
   • Outlook keeps crashing with a message 'Microsoft Outlook has stopped working.'

   SaRA runs some diagnostic checks, and returns possible solutions for you to use to try to fix Outlook connectivity issues.

Microsoft Outlook Not Responding Fix

Step 4: Create a new Outlook profile

Note

If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.

1. Open Control Panel, and then click Mail.

2. Click Show Profiles.

3. Select the profile that you want to remove, and then click Remove.

   Important

   Removing the profile also removes associated data files. If you're not sure whether the data files are backed up or stored on a server, do not remove the profile. Instead, go to step 4.

4. Click Add.

5. In the Profile Name box, type a name for the new profile.

6. Specify the user name, the primary SMTP address, and the password. Then, click Next.

7. You may receive the following message: Allow this website to configure **alias@domain** server settings? In this message, click to select the Don't ask me about this website again check box, and then click Allow.

8. When you're prompted, enter your logon credentials, and then click OK.

9. When Setup is finished, click Finish.

Step 5: Run SaRA Advanced Diagnostics before you contact Support

Microsoft Outlook Not Responding On Mac

This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call.

1. Click Outlook Advanced Diagnostics.
2. Click Run when you are prompted by your browser.

Microsoft Outlook Not Responding On Mac

More information

Microsoft Outlook Mac Not Responding

For more info about command-line switches that are used together with Outlook, go to Command-line switches for Microsoft Office products.

Microsoft Outlook Not Responding 2010

Still need help? Go to Microsoft Community.